Episode 270:
Welcome to episode 270 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Raquel Gomes, founder and CEO of Stafi, a virtual staffing company revolutionizing law firm operations.
As a psychologist and seasoned professional with a background in corporate America and technology, Raquel brings a unique perspective to leadership and business growth. She understands the emotional and professional toll of trying to do it all and has dedicated her career to creating solutions that empower others to thrive. Stafi was born from Raquel’s personal journey—balancing a demanding career with the responsibilities of motherhood and the desire to lead a fulfilling life. Recognizing a gap in the legal industry, she set out to build a company that would give busy professionals access to the support they need to scale their businesses without sacrificing their well-being. Under Raquel’s leadership, Stafi has grown to support hundreds of law firms, connecting them with highly skilled virtual assistants and providing tools and training for long-term success. Her mission is deeply rooted in the belief that no one should have to choose between building a thriving business and living a meaningful life. Through Stafi, Raquel is redefining legal staffing and inspiring law firm owners to lead with confidence, clarity, and heart.
What you’ll learn about in this episode:
1. Stafi’s Methodology for Offshore Staffing:
– Integrates virtual assistants (VAs) through coaching, training, and management.
– Addresses challenges in finding and managing virtual talent, reducing owner burnout and costs.
2. Thorough Vetting Process:
– Includes background checks and psychological assessments for well-suited virtual assistants.
– Maintains client confidentiality and operational efficiency.
3. Empowerment of Women in Latin America:
– Provides meaningful job opportunities, positively impacting women in the region.
– Demonstrates a commitment to social impact and gender equality.
4. Tailored Call Service for Law Firms:
– Enhances client communication and call handling for law firms.
– Utilizes expertise in sales and telecommunications to improve service quality.
5. Focus on Supporting Law Firms:
– Coaches work with VAs, and business coaches assist law firms in integrating virtual assistants.
– Addresses mental health support and prioritizes helping female law firm owners manage work-life balance.
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